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Day 1: Tuesday April 7, 2009


8:45 - 9:00 am Opening comments

9:00 - 10:15 am Speaker:
David Baxter, Executive Director, Urban Futures Institute, Vancouver, BC
Topic:
Using HR as a business tool to drive profitability and success.

David will discuss all the elements of human resources: recruiting and sourcing, retaining, engagement, performance, productivity and multicultural hiring. This will be a very interactive presentation session where you will be able to discuss your current situation.

The Executive Director of the Urban Futures Institute, Mr. Baxter is one of that rare breed of business thinkers - someone who has both the desire and the ability to conduct original research into business trends, while having the outstanding presentation skills required to deliver the conclusions in and entertaining, engaging, and meaningful way. The results could, without hyperbole, be described as revolutionary. People from dozens of industries and an array of professions have walked away from Mr. Baxter's presentations with a better understanding of the issues facing their company or their organization, and with the tools to effectively meet the challenges ahead. One of the most-quoted business experts in the country, Mr. Baxter's irreverent, witty, and provocative style and brilliant content have made him a favorite with audiences in Canada, the United States, and around the world. David Baxter was recently named the Worldwide ERC Workforce Mobility Expert.

10:15 - 10:45 am Coffee Break

10:45 - 12:00 David Baxter Interactive Session

12:00 - 1:00 pm Lunch

1:00 - 1:50 pm Speaker:
Dave Mowat, President and CEO, ATB Financial, Edmonton, AB
Topic:
A Different Kind of Branding: How ATB Financial Attracts the Best People... then Markets Them!

Companies that focus their marketing efforts solely on their products are only getting it half right, says ATB Financial President and CEO Dave Mowat. In a candid one-on-one conversation, Mowat will discuss how and why the biggest Alberta-based financial institution is harnessing its marketing muscle to get great employees AND customers.

Dave Mowat is a banker, drawn to the business 30 years ago by a keen interest in the financial industry and kept there by his love for getting the customer the best deal.

Over three decades, the Alberta-born, B.C.-educated Mowat has seen all aspects of the banking world: venture capital markets, credit, retail and small business financing, and three chief executive posts. His passion for the industry has taken him to Harvard, where he taught in the International Banking Program, and to the boards of several prominent Canadian organizations, including Visa Canada and the Citizens Bank of Canada.

He was hired in June 2007 as President and CEO of ATB Financial, the largest Alberta-based financial institution and a dynamic presence in all corners of the province for the past 70 years. He leads 4,800 talented and creative ATB associates who share his desire to get Albertans that best deal possible.

Before ATB, Mowat was CEO of VanCity, which under his leadership became renowned for its commitment to corporate social responsibility while growing its assets, profitability and membership to record levels. Mowat brings back to his home province an excitement about the possibilities that exist in Alberta, and in its most venerable financial institution.

1:55 - 2:45 pm Speaker:
Andrew Raphael, Partner & Director
Agri-Food, Meyers Norris Penny, LLP, Vancouver, BC
Topic:
Innovative Approaches To H.R. Competitiveness In Your Own Backyard
Download Speaker Presentation (PDF)

In today's roller-coaster economy innovative approaches to Human Resources are more important than ever. Andrew will provide an overview of a study recently completed for the Alberta Food Processors Association regarding the relatively untapped potential for more Hutterite collaborations with food processors that can provide the resources needed to increase the competitiveness of Alberta's food and beverage industry.

Andrew Raphael is a Partner and the Director of Agri Food for MNP, a diversified accounting and advisory firm that has been helping Canadians succeed since 1945. Today with over 75 offices in Western Canada and offices now in Ontario, MNP is the seventh largest accounting firm in Canada. Andrew delivers a wide range of services to MNP clients including: strategic planning, marketing, brand and business development, due diligence, investment promotions, training and Government relations.

Andrew has a wide range of experience in: government, private industry and associations. He was a Trade Director for Agriculture Canada, Alberta Agriculture and the BC Ministry of Industry. He has also worked for the World Bank, the Canadian International Development Agency, was one of the founders of the Canada Beef Export Federation and has held senior business development positions for Canada Malting and ConAgra in North America and Asia.

After receiving his B.A. at the University of Toronto, Andrew went on to earn his Master's Degree in Regional Planning from the University of British Columbia.

He has also completed advanced courses at the Wharton School, University of Pennsylvania in Financial Analysis and is a member of the Society of Competitive Intelligence Professionals and the American Management Association.

Andrews favorite past time is spending time with his wife "the lovely Louisa", playing the harmonica, bicycling and reading.

2:45 - 3:15 pm Coffee Break

3:15 - 3:50 pm Speaker:
April Shand, Vice President of People, Development and Culture, ECL Group, Calgary AB
Topic:
Enhancing Employee Engagement in the Workplace
Download Speaker Presentation (PDF)

Explore different ideas and best practices that contribute to employee engagement and retention in today's marketplace.

April Shand joined ECL Group of Companies in March 2008 as the Vice President of People, Development and Culture. April is responsible for leading the Human Resources, Payroll and marketing teams.

Prior to ECL, April was the Director of Human Resources and Payroll for Divestco Inc., a publicly traded oil and gas services company with offices located in Calgary, Denver and Houston. Divestco more than doubled in size in two years through acquisitions and a big part of her role was the preparation, planning and integration activities surrounding corporate acquisitions. Prior to Divestco, she lead the HR team and HR strategy with SMART Technologies, an international high tech company with head offices in Calgary.

She has worked in the HR field for over 18 years in a variety of industries including: transportation, oil and gas services, high tech, manufacturing, airlines, utilities, post-secondary and government. She received her bachelor's degree in Human Resources and completed her MBA in 2002.

The scope of her current role at ECL includes actively participating at the executive level to provide strategic direction on best practices related to attraction and retention, leadership development, succession planning and all other aspects of HR, along with providing direction to the HR and marketing teams on all processes related to people-activities and marketing within the company.

3:50 - 4:15 pm Questions and answers

6:00 - 7:00 pm Reception

7:00 pm Banquet


Day 2: Wednesday April 8, 2009


8:00 - 8:30 am Continental Breakfast

8:30 - 8:45 am Opening comments

8:45 - 9:45 am Speaker:
Dr. Carol Kinsey Goman, Ph.D., Kinsey Consulting Services, Berkley California, US
Topic:
Generations at Work
Download Speaker Presentation (PDF)

You will learn how the four generations (Traditionalists, Baby Boomers, Generation X and the Millennials) differ in their approaches to work and their relationship with employers, how each generation changes the medium and the message of employee communications and what all generations have in common when it comes to engagement.

Dr. Carol Kinsey Goman, president of Kinsey Consulting Services, specializes in energizing individuals and organizations to thrive in an environment of constant change. She speaks at association, business and government conferences around the world on engaging the multi-generational workforce, leadership in turbulent times, and workplace communications. Carol has been cited as an authority in media such as Industry Week, Investors Business Daily, CNN's Business Unusual, and the NBC Nightly News. She has served as adjunct faculty at John F. Kennedy University in the International MBA program, at the University of California in the Executive Education Department, and for the Chamber of Commerce of the United States at their Institutes for Organization Management. Her latest book is The Nonverbal Advantage: Secrets and Science of Body Language at Work.

Carol coaches executives and delivers keynote speeches and seminars to association and business audiences around the world. She can be reached by phone: +1-510-526-1727, email: CGoman@CKG.com, or through her web sites: www.CKG.com and www.NonverbalAdvantage.com.

Author of ten books, including:
  • The Nonverbal Advantage: Secrets and Science of Body Language at Work
  • This Isn't the Company I Joined - How to Lead in a Business Turned Upside Down
  • Ghost Story: A Modern Business Fable
  • Creativity in Business
  • Change-Busting: 50 Ways to Sabotage Organizational Change
  • Adapting to Change: Making it Work for You
  • The Human Side of High-Tech

9:45 - 10:15 am Coffee Break

10:15 - 11:45 am Panel Session

Topic:
Success in a family owned business

Family owned organizations pose their own unique benefits and challenges. Discuss how to handle some of those challenges, dealing with performance issues, and succession planning

Greg Andrukow, CEO & Coach, Andrukow Group Solutions Inc., Camrose, AB

Greg Andrukow is the Owner and CEO
of Andrukow Group Solutions Inc., an independent Ag-Retail in East Central Alberta. Greg currently operates eight AGSI locations that provide full agronomic services in the areas they are located. He has served on the CANTERRA SEEDS Board of Directors for four years. Greg and his wife Esther reside in Viking, Alberta, where they raised their three children.

Brian Hesje, Chairman of the Board, Fountain Tire, Edmonton, AB.

Brian Hesje is Chairman of the Board of Fountain Tire and past CEO of that company. He is a member of the Board of Directors of ATB Financial. In addition, Brian is on the boards of one public company, three private companies, and the society STARS. He is a member of the Audit Committee for the University of Alberta. Brian is past Vice-Chair of the Board of Governors for the Northern Alberta Institute of Technology.

Brian earned a Bachelor of Education and Masters of Business Administration from the University of Alberta, Edmonton, obtained his Chartered Accountant designation from the Institute of Chartered Accountants of Alberta and was admitted as a Fellow to the Institute of the Chartered Accounts of Alberta. He was awarded an Alumni Honour Award by the University of Alberta in 2000.

In 2003 Brian was awarded the Canadian Institute of Retailing & Services (CIRAS). In 2005 he was awarded the Alberta Centennial Medal.

Prior to joining Fountain Tire in 1984, Brian was a partner in an Edmonton Chartered Accountants firm and an instructor with the Faculty of Business at the University of Alberta.

Page Stuart, General Manager, Highland Feeders Limited, Vegreville, AB

Download Speaker Presentation (PDF)

Highland Feeders started feeding cattle in 1983 and now has a standing capacity of 36,000 head finishing over 70,000 in an average year. Page Stuart's 13 years on Highland's Management team have been instrumental in the growth and diversification of the company's activities. She earned a BSc in Agriculture from the University of Alberta in 1988 before gaining employment with the Alberta Environmental Centre's Environmental Toxicology division in 1995. Since joining Highland Feeders she achieved an Executive MBA through the University of Alberta/Calgary (1998) and has acted on the Alberta Cattle Feeders Association as director, Alberta Institute of Agrologists - Northeast Branch -secretary and president executive positions, Alberta Environmentally Sustainable Agriculture Council (AESA), Climate Change Central as an expert advisor for intensive livestock, and sessional instructor, Lakeland College. In addition to her significant contribution to the development of Highland's provincially and nationally recognized, award winning environmental sustainability initiatives, Page was also named Outstanding Young Agrologist from the Alberta Institute of Agrologists in 1998 for her outstanding accomplishments in her work and research in Environmental Agriculture. Page currently sits as an executive advisor of Spring Creek Ranch Limited and Highmark Renewables Research LP, two companies developed from Highland Feeder's value added and environmental initiatives.

11:45 - 12:45 pm Lunch

1:00 - 2:00 pm Concurrent Session One

Stream One

Speaker:
Karen Gingras, Manager, Labour Retention, Alberta Agriculture and Rural Development, Leduc, AB
Topic:
Human resource systems: saving you time and money
Download Speaker Presentation (PDF)

As a CEO or plant Manager you are likely spending a great deal of time on recruitment and retention when your focus should be on business development and production. This session will provide you with a ready-to-use HR system easily applied in your workplace. Loaded with practical tools, this session focuses on 4 key elements of an HR system: administration, business planning, performance management and recruitment.

Stream Two

Speaker:
Dr. Marie Gervais, Director, Global Leadership Associates, Edmonton, AB
Topic:
Beyond salary: Retention's hidden profile
Download Speaker Presentation (PDF)

This session addresses considerations of race, culture, inclusion, mentoring, supervision and support in keeping employees working and engaged. The dual role of dealing effectively with the issues and creating a supportive work environment will be briefly explored through contrasting incident studies.

Dr. Marie Gervais (PhD., MEd., BEd. (bilingual), ECDip., A.Mus), Director of Global Leadership Associates (GLA), provides programming and coordination of professional development in business and industry, education, and human services. She delivers coaching, needs assessments and training to employers in the areas of hiring and retaining a diverse workforce, cultural competence in the workplace, culturally responsive practice and dealing with discrimination and racism at work. Dr. Gervais is currently working on a research project to define intercultural communication skill development in business. She has a number of publications in popular and academic journals and is a sought-after speaker who incorporates her arts background and experience into her engaging presentations.

Stream Three

Speaker:
Val Carter, Success Centre, Calgary, AB
Topic:
How am I doing?
Download Speaker Presentation (PDF)

Performance management is widely misunderstood. It is often interpreted as the way to 'fix' problem employees. In many organizations it is just a paper exercise. At worst, the old school report style of performance reviews can actually reduce motivation.

A successful performance management program is a positive, ongoing approach that assists all employees to fulfill their potential and grow their skills while contributing to business goals. This approach to performance management has been shown to increase employee engagement, resulting in greater motivation and retention - critical in today's tight labour market.

Topics explored in this interactive session include:
  • What is performance management? What is it not?
  • Getting away from the 'school report' approach to performance reviews
  • Collaborative goal-setting tied to business results and personal development
  • What to say, how to say it and how to listen
  • Measuring achievement
  • Understanding and removing barriers to good work
  • Tips for raising motivation in the unwilling or the obstinate
  • Ongoing progress reviews
  • Coaching for success
  • Building on team and individual strengths

A Certified Human Resources Professional (CHRP), Val Carter is well aware of the value of effective, relevant and concise personal and professional development in today's busy world. With over 20 years' experience in learning and development both in Canada and overseas, Val knows the issues. Her knowledge is based in the real world. She's been there, done that - and often worn out the T-shirt too!

A sought-after facilitator and speaker, Val works with organizations both large and small in a wide variety of industries. Her relaxed style and collaborative approach encourages learning. She relates the program materials to the participants' workplace situation and each person leaves with clear 'next steps'. These provide a clear understanding of how to put into practice the knowledge they have gained.

In 2002, her frustration with uninspiring, generic training programs led Val to found and develop The Success Centre, with a focus on personalized, results-oriented sessions. Success Centre programs engage participants as they explore practical solutions to workplace issues.

  • CHRP - Certified Human Resources Professional
  • CTDP - Certified Training & Development Professional
  • Director, Professional Development - Human Resources Association of Calgary
  • Past Chair (2008 - 09) - CSTD (Canadian Society for Training and Development), Calgary Chapter
  • New Member Mentor - Calgary Chamber of Commerce
  • Professional Member - CAPS (Canadian Association of Professional Speakers)
  • Member - Human Resources Institute of Alberta

Stream Four

Speaker:
Nicole Davis, Director, Human Resources, Bayer CropScience Inc., Calgary AB
Topic:
Rewarding For Results: How To Use Recognition And Rewards To Inspire Motivated And Contributing Employees
Download Speaker Presentation (PDF)

How can you get the most from your workforce? Studies show that highly engaged work groups are higher in retention, customer loyalty, productivity and profits. Nicole will discuss how you can use effective rewards and recognition to motivate and inspire your employees to higher levels of engagement to deliver better bottom line results.

2:15 - 3:15 pm Concurrent Session Two

3:30 - 4:30 pm Speaker:
Dr Denis Cauvier, Human Resources & Leadership Expert, Ottawa, ON
Topic:
Low Cost/ High Impact Methods to Attract & Retain GREAT Agriculture Sector Employees
Download Speaker Presentation (PDF)

Alberta's agriculture sector employers are being squeezed by foreign and domestic competition; increasing taxes, fuel, and land costs; changes in technology and regulations; and increased consumer expectations. These challenges are further compounded by Alberta's booming economy and tight labour market. Dr. Cauvier will share practical and proven solutions that you can immediately use to find and keep great people.

Dr. Denis Cauvier is widely recognized as North America's top speaker on the topics of finding and keeping great staff. With over 20 years of experience in training and human resources, Denis has spoken to or consulted with over one million people across Canada, the United States and 43 other countries.

Denis Cauvier is the best-selling author of three books on recruiting and retaining great staff, including How To Hire the Right Person, How To Keep Your Staff Productive & Happy, and Attracting, Selecting & Retaining Great People. He is also the author of Achieve It! A Personal Success Journal.

His newest book is entitled 101 Low Cost/High Impact Recruiting Methods: Proven Strategies to Attract Greater Employees. In it, Cauvier offers quick, common sense solutions to deal with one of the most challenging issues facing leaders today’Ķ attracting large numbers of high quantity passive job seekers. This book provides you with recruiting methods that will directly improve your levels of customer satisfaction, reduce staff turnover, decrease costs and boost your profits.

Close of congress.